Refund Policy

Refund Policy

Effective Date: October 10, 2025
Website: https://vikasaisoft.com
Email: help@vikasaisoft.com

At VikasaiSoft, we value your satisfaction and aim to provide reliable, high-quality software and services. However, since our products are digital and license-based, please read our refund policy carefully before making a purchase.


1. Digital Product Policy

All products sold on vikasaisoft.com are digital software solutions, delivered electronically via email, download link, or online account.
Once the software license or activation key is delivered, it is considered consumed and non-refundable.


2. No Refund After Delivery

Because of the nature of digital goods, we cannot offer refunds or exchanges once a product has been delivered, activated, or downloaded.
Please make sure to review all product descriptions and features before purchasing.


3. Eligible Refunds

A refund may be issued only under the following conditions:

  • The software or license key was not delivered after payment confirmation.

  • The delivered product is completely non-functional, and our support team is unable to fix the issue within a reasonable time.

  • Duplicate payments were made accidentally for the same order.

To qualify, customers must contact us within 7 days of purchase and provide order details, payment proof, and issue description.


4. Non-Refundable Situations

Refunds will not be granted if:

  • You changed your mind after purchase.

  • The product does not meet your expectations due to misunderstanding of features.

  • Your system does not meet the minimum technical requirements.

  • You purchased the wrong product or license type.

  • The issue is caused by third-party plugins, hosting, or user configuration errors.


5. Cancellation Policy

Since all our software licenses are issued digitally, order cancellations are not possible once a license key or activation link has been sent.


6. Support and Issue Resolution

We are committed to helping our customers resolve any technical or setup issues.
Before requesting a refund, please contact our support team at help@vikasaisoft.com — most problems can be solved quickly through troubleshooting or updates.


7. Contact Us

For any refund or billing inquiries, please contact us at:

 

Vikasai Soft
Email: help@vikasaisoft.com
Website: https://vikasaisoft.com

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